Tony Gonzalez from Fieldpiece and I are going live tonight, Wednesday, September 9, at 7 p.m. Eastern /…

Tony Gonzalez from Fieldpiece and I are going live tonight, Wednesday, September 9, at 7 p.m. Eastern / 4 p.m. Pacific. We're talking about Building a Business That Lasts: Why Culture Beats Strategy in HVACR. Culture shows up in ordinary moments: an apprentice asking for help, someone admitting a mistake, or a hard conversation with a good technician. How we respond teaches people what actually matters around here. We'll talk about why people stay, professional pride and personal humility, and how kindness and accountability can work together. These things affect everyone on the team, whether you own the business or work in the field. Watch here and bring your questions: https://www.youtube.com/watch?v=tXVzFBhzoKo I'd also like to hear from you here: What has a leader or coworker done that made you want to stay with a company?