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August 23, 2026

How to Stop HVAC Callbacks For Good — 5 Simple Steps w/ Bert

Bert is back with a video on one of the most expensive problems in this trade: callbacks. They cost technicians and companies real money, especially in the summer when every hour on the schedule matters.

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Avoiding and Eliminating Callbacks
Callbacks are horrible. They kill the trade from every possible angle. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and overall less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you are no better than their cousin the maintenance man, or worse, […]
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Why Compression Ratio Matters
In HVAC/R, we are in the business of moving BTUs of heat, and we move BTUs via pounds of refrigerant. The more pounds we move, the more BTUs we move. In a single-stage HVAC/R compressor, the compression chamber maintains the same volume no matter the compression ratio. The thing that changes is the number of […]
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Better Temperature Measurements
A commonly taught method for measuring airflow is the temperature rise method, where you use a heat source that produces a set number of BTU/h, such as heat strips. Then, using the sensible heat air equation, you can “easily” calculate the CFM being produced by the equipment. Let’s use this specific example to illustrate the […]
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