We are no strangers to the skill gap our industry faces, and the key to closing it lies in mastering the process. In this session, Jesse Stewart will share how refining everyday field practices, like recovery and evacuation, can dramatically improve efficiency, consistency, and technician development. You’ll learn how small changes in process can have a big impact on performance, especially for green techs finding their footing. Expect a fast-paced, hands-on session packed with insights, humor, and takeaways you can apply immediately in the field.