HVAC Moneyball: Could It Work?
This tech tip was submitted by Tim De Stasio. He originally published it on his website, which you can visit HERE. Thanks, Tim! Winning takes strategy and the right information. The HVAC business is no different.  But what information should we collect, even pay for, to get better and win? What if these widely accepted […]
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Learning Outside the Box
This tech tip recaps the livestream by the same name, featuring HVAC School contributors Matt Bruner and Adam Mufich, as well as special guests Craig Migliaccio (AC Service Tech) and Ty Branaman (love2hvac). You can watch that live stream on our YouTube channel HERE. Craig and Ty are HVAC educators with YouTube channels of their […]
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The HVAC/R Island of Misfit Toys
It’s that time of year again. The tree has been decorated, cookies have been baked, festive family photos with my 10 kids have been sent out to friends, and we’ve had no shortage of service calls about “smoking” heat pumps. (Don’t worry, that’s normal.) You know how much I enjoy Christmas movies by now, and […]
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Training: Processes or Apprentices?
“It is only through the enforced standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation that this faster work can be assured. And the duty of enforcing the adoption of standards and enforcing this cooperation rests with management alone.”  —Frederick Taylor “The objective of education is not to fit […]
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Sales: Techniques or Values?
“The very substance of our existing which has made us leaders in technique, stands as a barrier to any thinking which might be able to comprehend technique from beyond its own dynamism.” -George Grant The odd quote above takes some time to understand but has been rattling around in my brain for weeks now. George […]
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Build a Better Internal Training Program
This tech tip is based on a recent podcast with Eugene Silberstein from ESCO Group. Even though we cover a lot of similar ground, this tech tip is unique and comes with several links that could help anyone who wants to start or improve an internal training program. If you haven’t yet listened to “How […]
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A Great HVAC Training Solution
DISCLAIMER: I have no financial interest in HVAC Simulator or Dirk’s company, Nauman Innovation Group LLC. He is not a sponsor; I just think he’s a great guy who cares a lot about the industry, and I’m excited to share his work with other people who want to improve training and education in the skilled […]
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A Story We Know
Marley was dead, to begin with. There is no doubt whatever about that. That’s the way Charles Dickens begins his “A Christmas Carol,” one of the most well-known pieces of literature in the modern world. A short story that can be read aloud in a few hours has to start memorably, and this one certainly […]
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4 Reasons NEVER to Make Excuses
We all know what excuses are. They tend to sound like, “I would’ve done a better job if I’d just had the right tools!” or “I would have found that disconnected duct if I weren’t dispatched at 6 PM!” Some people probably say, “Those aren’t excuses. Those are reasons!” OK, sure, we can call them […]
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