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Bert Testerman

Company name: Kalos services

Position: Residential trainer

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Pool Heater Water Flow Issues

As you may already know, we work on pool heaters at Kalos as a way of opening ourselves up to some extra business during the winter. We find that it's a worthwhile line of work, and it may be something that other residential HVAC companies may want to consider doing. This tech tip by Bert […]

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How to Prevent HVAC Callbacks | Maintenance Service Checklist Explained – Part 1

HVAC Drain Lines: Installation, Troubleshooting & Best Practices

Thermal Imaging Camera Training for HVAC Techs

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Electric Heat Talk w/ Bert

In this informative episode, host Bryan welcomes guest Bert for an in-depth discussion on the often-overlooked but critically important topic of electric heat in HVAC systems. The conversation takes listeners through both the common and uncommon issues that arise with electric heat installations, offering practical insights drawn from years of field experience. Bryan and […]

Gas & Combustion Safety w/ Bert

In this informative episode, Bryan and Bert dive deep into gas appliance safety and combustion analysis from the unique perspective of Florida HVAC technicians. While they humorously acknowledge that Florida's mild winters mean they don't work on gas furnaces daily, they make a compelling case that this actually makes their training even more critical. […]

The Art of De-Escalation

In this comprehensive discussion, Bryan and Bert tackle one of the most critical yet underdeveloped skills in the trades: conflict resolution and de-escalation. They argue that poor conflict management is one of the primary reasons technicians lose jobs, damage team dynamics, and limit their career advancement. The conversation explores both customer-facing conflicts and internal […]

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