THE MOST IMPORTANT skill a tech can have
I knew a tech when I was just starting who was hands down, no questions asked, the best technician at the company I worked.
EVERYONE, we are talking over 60 techs… we all knew it.
His name was Mike Gilford
Being the little brown nosing ladder climber I was, I made a complete study of Mike and found three things about him.
#1 – He read stuff. When a new product came out he would read up on it, data tags, product data, bulletins etc…
#2 – He didn’t talk much. There was no need. He proved what he knew by what he did more than what he said.
#3 – This is the big one. This is the one that I am confident is the trait that made him who he was. He was humble, willing to be wrong and willing to learn.
Let that sink in a minute…
Sure Mike had an ego like we all do. He didn’t like being corrected and he wanted to do things right.
He never let his ego get in the way of growing and learning
If you had something to share that would benefit him and others, he kept an open mind and was willing to accept it.
That’s a hard pill to swallow.
I knew Mike when I was in my early twenties and I hadn’t seen him in over 12 years but I vividly remember things he taught me. I bumped into him at an ACCA meeting the other day and sure enough… He’s still the same guy.
I still want to be like Mike.
Bryan Orr is a lifelong learner, proud technician and advocate for the HVAC/R Trade